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About

Warranty

 
All items are protected for 90 days from purchase date against manufacturer defects. Opening the joystick voids the warranty. Modifying the product such as changing the faceplate, buttons, joystick, etcetera voids the warranty. Warranty does not cover unintended uses. Damage caused by the buyer is not covered under warranty. We will repair or replace items at our discretion. Shipping of damaged items is on you. Shipping of fixed/replaced items is on us.
 
Items Damaged During Shipping
 
If you receive items damaged from shipping you must contact us within 5 business days. We will send an electronic pre-paid shipping label to you. Once we receive the damaged items and inspect them, we will send you replacements. Shipping is on us.
 
Returns
 
For all returns, items must be unopened and in original shipping box. You must contact us within 10 business days of receiving your items. Shipping is on you and items must be received by us within 30 days of original purchase date. Once we receive the items and inspect them, we will issue a refund. All shipping costs are not refundable. A restocking fee of 15% off the total order will apply to any returns.
 
Cancellations
 
For all cancellations, the email must be sent to us before a tracking number has been generated. If a shipping label has already been generated, the shipping costs will be deducted from the refund.
 

Typographical Errors

While Eightarc.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. Eightarc.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Eightarc.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, Eightarc.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

 
Disclaimer and Limitation of Liability
 
Eightarc.com shall in no event be liable for damages, including but not limited to incidental or consequential damages, for injury to any property or to any person, by reason of the person’s negligence or otherwise in connection with the safe, delivery, installation or use of the products and/or provision of services pursuant to this agreement, and purchaser shall indemnify and hold harmless Eightarc.com against further liability. Without limiting the generality of the foregoing, Eightarc.com shall in no event be liable for lost profits arising out of, or in connection with, this agreement. Neither Eightarc.com nor purchaser shall be liable for delay in the performance of any of its obligations under this agreement arising out of causes beyond its control, including but not limited to acts of God, governmental action, fires, floods, epidemics, quarantines, strikes, embargoes, or severe weather.
 
Amazon Store
 
 
 
Privacy Notice

This privacy notice discloses the privacy practices for Eightarc.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


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